ROSE Insights

Workplace safety risks aren’t always visible. From harassment complaints to escalating behavior, here’s how operational breakdowns can lead to preventable incidents if not addressed early.

The first 30 days of a case often determine how discovery unfolds. From operational control to digital inspection systems, here’s what attorneys should be identifying early to avoid evasive responses and missed evidence.

A routine visit to a gas station turned into a claimed trip-and-fall when a customer encountered a misplaced cleaning tool near the pumps. This case highlights how everyday operational decisions—like where equipment is stored—can become the focus of litigation. From a defense perspective, the question isn’t just what happened, but whether the location and use of the item met reasonable retail safety standards.

Effective retail safety isn’t reactive—it’s proactive. By identifying operational gaps, training deficiencies, and environmental risks before incidents occur, retailers can reduce exposure and improve customer safety. This post explores how operational consulting can help prevent injuries and litigation before they happen.

Many retail injury cases are not the result of a single mistake, but of broader operational breakdowns. This analysis examines how safety policies, execution, and store-level decision making can contribute to unsafe conditions—and how those factors are evaluated from an expert perspective.

When retailers hire third-party snow contractors, responsibility for customer safety doesn’t disappear. This post explains why retailers must still monitor conditions, verify contractor performance, and maintain safe premises during winter weather.